startup
Client Communication Templates for Cleaning Businesses
Clear and professional communication builds trust and increases repeat bookings. In 2025, UK clients expect fast responses, polite tone, and clear agreements. This guide provides ready-to-use templates for WhatsApp, email, and phone calls tailored for cleaning businesses
MB
Maidbos
3 mins read
27
Likes
27
Recommends
26
Helpfuls
WhatsApp Message Templates
Many UK clients prefer WhatsApp for quick communication. Here are ready-to-use examples:
| Situation | Template |
|---|---|
| Initial enquiry response | “Hello [Name], thank you for reaching out! We provide [service] in [area]. Our rates start at £[rate]. Would you like me to check availability for [date]?” |
| Booking confirmation | “Hi [Name], your booking is confirmed for [day, time]. The cleaner will arrive at [address]. Please let us know if there are any special requests.” |
| Post-clean follow-up | “Thank you for booking with us today! We’d love your feedback. If you’re happy, could you please leave us a quick Google review?” |